SIMBA Care
An AI voice agent answers the call and books the patient. SIMBA Care is the layer in between — one clean API it calls to schedule against Cal.com, plus a live dashboard for the front desk.
POST /api/voice
// the voice agent asks…
{ "action": "check_availability", "startDate": "2026-06-01" }
// …and gets a clean, branchable answer
{ "status": "success", "data": { "slots": [
"2026-06-01T09:00:00-04:00", // Eastern — EDT-aware
"2026-06-01T09:30:00-04:00"
] } }How it works
AI Voice Agent
calls mid-conversation
SIMBA Care
validate · normalize · map
Cal.com
source of truth
No database of its own — Cal.com holds every booking.
01
One voice-agent API
Check, book, and cancel from a single clean endpoint.
02
Live admin dashboard
A real-time schedule for the front desk — search & filters.
03
Every edge case handled
No-availability, double-booking, timezones & cancellations.